We’re Hiring

Operations Manager

Chloe Jackman Photography | San Francisco Bay Area (Remote + Local Access)

CJP is on the lookout for a magical human who loves calendars, clarity, and keeping creative people from spiraling into chaos. If you’re equal parts strategy and sparkle — and you can gracefully juggle Trello boards, client logistics, and a team of wildly talented weirdos — keep reading. You just might be our person!

Chloe Jackman Photography is a vibrant Black- and woman-owned event and headshot photography company based in the San Francisco Bay Area. We're a passionate crew of creatives dedicated to capturing special moments and creating joyful experiences for our clients. We're looking for a hands-on Operations Manager to play a key leadership role in helping us scale to new heights and keep the magic flowing behind the scenes.

The Role

As our Operations Manager, you’ll be the steady hand behind the scenes — the person who knows what’s happening, when it’s happening, and gently reminds the rest of us to check our calendars. You’ll keep projects moving, communication flowing, and the wheels from flying off. You’ll work closely with our entire team to manage day-to-day operations, support team members, and help steer this joyful ship as we grow.

Key Responsibilities

Project & Calendar Management

  • Schedule jobs and events using our production workflow (Trello, Google Calendar, etc.)

  • Keep the team aligned on deadlines, deliverables, and daily priorities

Team Communication & Leadership

  • Act as a central point of contact across projects and team members

  • Lead weekly team meetings and coordinate timely updates across roles

  • Manage associate photographers and contractors; assign work and track progress

  • Collaborate on hiring and onboarding new team members

Workflow & Process Oversight

  • Own and optimize systems that support project flow from inquiry to delivery

  • Ensure all Trello cards move through the workflow and are completed with consistency

  • Improve documentation, templates, and SOPs to support team clarity

Client & Lead Management

  • Monitor new inquiries and coordinate follow-ups

  • Support logistics for upcoming events, shoots, and ongoing client needs

Strategic Support

  • Work with the leadership team to implement business goals

  • Identify bottlenecks, recommend solutions, and help shape a smarter, more joyful company

What We’re Looking For

We're looking for someone who is organized and collaborative, strategic and warm — someone who can take initiative, hold the big picture, and still laugh with us when things get wild.

You might be a great fit if you:

  • Have 3–5+ years of experience in operations, project management, or team leadership

  • Are confident managing calendars, workflows, and communications across a small team

  • Love systems, structure, and making things work better

  • Are energized by working in a creative business or service-based environment

  • Are based in the San Francisco Bay Area and able to commute to our San Francisco studio on occasion

  • Are savvy with tools like Trello, Google Workspace, Squarespace, and Canva

  • Are direct but kind, steady under pressure, and fun to collaborate with

Bonus points for:

  • Familiarity with photography, creative production, or small business scaling

  • Experience onboarding new hires or improving internal documentation

Position Details

  • Status: Part- to full-time (30–40 hours/week)

  • Availability: Monday–Friday with occasional extended hours during peak seasons

  • Compensation: Hourly, competitive, and commensurate with experience

  • Start Date: We're hoping to welcome our new Operations Manager by August 2025

  • Location: Remote with local availability; must reside in the Bay Area

  • One last thing: To make sure you’re the kind of person who reads things all the way through (a highly prized skill around here), please include “two truths and a lie” about yourself somewhere in your cover letter. We promise not to judge… unless your lie is that you’ve never made finger guns at a camera.

Perks & Benefits

  • Paid time off and holiday breaks

  • Flexible scheduling

  • Opportunities for professional development

  • A supportive, collaborative, and joyful team culture

  • Occasional in-person team gatherings and creative events

How to Apply

Ready to bring your leadership and operational magic to a creative team that values joy, clarity, and community?

Please submit your resume and a brief cover letter to hello@chloejackman.com explaining why you're excited about this role and how your experience aligns.

Chloe Jackman Photography is an equal opportunity employer committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.